With TestRail Enterprise Cloud, administrators can configure when daily backups run and restore data if needed. This helps minimize disruption while ensuring your projects are always protected.
Key Features
Configurable Backup Time - Choose a preferred daily backup window (UTC) that best suits your team’s working hours.
View Backup History - See when the last backup was completed.
Emergency Restore - Restore the last backup taken if needed, overwriting any subsequent changes.
Configurable Backup Time & Restoration is an Enterprise-only feature. Contact us to upgrade your license if you need access.
Setting your backup window
Go to Admin > Site Settings > Backups.
In the Preferred Backup Time dropdown, select the backup window (UTC) that works best for your team.
Save your changes.
This ensures backups run at a low-impact time for your organization.
Restoring a backup
If you need to roll back to your most recent backup:
Open Admin > Site Settings > Backups.
Check the Last Backup Time field (UTC) to see when the last backup was taken.
Click Restore Backup.
Enter the confirmation field to confirm.
What happens during restoration:
The instance is frozen: only administrators can log in.
A banner message will display, confirming that restoration is in progress.
Once the restore begins, the instance switches to maintenance mode, and no users can log in until the process is complete.
When restoration finishes, administrators receive an email notification.
The instance becomes fully available again, and users can log in normally.